This review is 3 stars (1 for the baked goods and 2 for the customer service). I tried several of their baked goods and was less than impressed with the flavor/texture/frosting of things, plus they are way too expensive. The customer service was ok and the lady who helped me took the time to explain some of the items. They offer breakfast too and I didn't try that, however what I saw coming out of the kitchen looked good so I may go back to try that. If so, I'll update my review if that experience is better.