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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Mediocre at best from the start (but cheap), combative and unprofessional in the end. I was having my house cleaned and after few weeks I noticed the service was becoming worse and worse. My mother came by right after a cleaner had left and noticed puddles of water all over my floors which are solid wood and travertine. At this point, she was very professional and assured me that if I gave the company another chance the next cleaner would be better. My husband got home after the house had been cleaned with the new cleaner and asked me if anyone had even come by because it still looked dirty. When I got home I was astounded at how poorly my house had been cleaned (she was there for 5 hours and seemingly just cleaned the bathroom and ignored everything else). My mother had come by while she was cleaning to let my dog out and found her sitting on my couch talking on the phone, which may have been the reason my house wasn't cleaned properly. I contacted the owner that night and didn't hear back from her. After waiting 24 hours, I contacted her again and she was defensive and rude. After sending her pictures of my son's bedroom furniture covered in dust and debris on my floors, the owner actually blamed the environment for the reason why my home was dirty the same day it was 'cleaned'. The owner stated my home was dirty because 'we are in Arizona during dust storm season.' She did nothing to fix the situation and was very unprofessional. The company declined to provide a refund for the final visit, so I am currently pursuing other options to receive a refund. I would not recommend them to anyone - pay a little more and go with someone else who will take responsibility and provide a quality service.
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