So, SO impressed with the crew at Hot Rod. I took my daughter here to get her ears pierced (not a chance I was going to entrust the job to some mall kiosk) and I could not have been happier. From the greeting we received from Tanner, who went patiently through Hot Rod's process to the skill, care, and precision (not to mention the good humor) of Jerry, it was a great experience for my daughter and her mom, too. :)