We ordered a dryer and we were promised it would be delivered in 10 days. AT 10 days we called back to assure delivery. There was some problem and they said the problem was fixed. But no one called so we called back and there was lots of confusion but they scheduled a delivery. The installer called to say it would be late and I need up waiting more than 3 hours to find out that the appliance was NOT yet delivered to the store. The installer is not available tomorrow, if it is delivered when they said it would THIS time. The people in the store are nice and the installer is, too but the process of buying and getting it in the store and to the house is BROKEN. Go somewhere else.