Needed relief of neck and back pain caused by an auto accident. The staff was able to get me in late that same day (seemed like maybe they even stayed late for me!). Massage was specific to my shoulders as I requested. Waiting room, bathroom, checkout counter were clean, tidy and pleasant. Massage bed was new and covered comfortably; sheets divine (and available for purchase). Proper use of fresh linens, clean and tidy room, quiet music, gentle lights. I felt thankful for the peaceful and healing environment. Price was appropriate for the time and work put forth.