We have used this facility numerous times as it so close to our home and very convenient for those times you can't get into the doctor and don't want to go to the ER...it never fails that our kids always get sick on the weekend. It is new, clean, and the staff is friendly. They always get you right in. The doctor has seen my children, as well as myself and mother-n-law. He is always very thorough, friendly and professional. We have recommended him to numerous friends that also have had a positive experience. It is also great that he has an X-ray machine right onsite. If you live in East End or near The Waterfront I highly recommend you try this facility when in need of doctor or medical services.