Excellent service! Chuck came right out in the morning to assess the damage. I thought I needed a window. He was able to determine the window was just stuck down in the door, I needed the part to make the window roll back up. :) He was able to get the part and complete the repairs within a few hours. I own a BMW, so it can get pricey. I was amazed at the great price he gave me. Also, several companies turned me down because they did not want to work on a BMW. So thank you Chuck for such amazing service!