Before I say anything, I would just like to point out that I created a Yelp account specifically to write this review.
I waited over 25 minutes for ONE slice of pizza.. In person (Not delivery!!!). Although I waited patiently and was extremely courteous to the woman who took my order, I experienced horrendous customer service. The guy who eventually gave me my slice of (mediocre AT BEST) pizza was extremely rude and in fact, did not want to give me the slice because I did not have a receipt (woman who took my order did not give me a receipt). After I convinced him that I had already paid he gave me my lousy slice of pizza and was not apologetic in the slightest.
The only good thing about this place is its location (Right off of Forbes Ave on Pitt's campus). Mediocre food combined with terrible customer service certainly does not make for a good business model.
If you're looking for decent pizza in Oakland, I suggest Antoon's or Sorrento's.