This store seems to always be out of their shakes, either the ingredients or the machine is down, something seems to always be wrong. Their burgers are good, even though the mushrooms are canned and not fresh. The smash fries I love. However I do come here for the shakes and without one my meal feels incomplete. This is the closest smashburger to our house and still 25 minutes away. I've even called to make sure their machine was working and arrived to their power being out. Needless to say we left as they weren't able to make us a shake or food. Last time I came here they had taken the butterfinger shake of the menu, which was my all time favorite. I will not return.