Went here for breakfast on the way home from Mesa to LA. I could see about four workers scrambling around for all the orders. It took quite a long time for our order to arrive...maybe 10 to 15 minutes? It was much longer than normal. The big breakfast was good, but they didn't include any salt and pepper, so I had to go back up to the counter, and they had to pull it from a bin back there. The front counter area was air conditioned, but the back area was not. It finally kicked on about halfway through our meal. The restroom was fair, but the hand drier was barely working. If the food wasn't good, I would've given them two stars.