This company is horrible, please avoid using their service. So my car died because of an alternator problem and my wife and I have AAA so we contacted them and they sent out a tow truck from ABC towing. When the truck arrived after about 25 minutes (good time in rush hour) I got my 3 children in another car with my uncle while my wife was handling the tow as the AAA is in her name. When I got home about 5 minutes from where my truck stopped my wife called and told me that while the truck was being put on the bed it rolled backwards and hit another car in the adjacent lane. So then the driver called dispatch and another tow truck had arrived and I went back to the scene once my kids were with grandma. The police wouldn't make a report based on the nature of the accident and of course we took many pictures. Now the next morning as we're contacting them to get this issue resolved they apparently don't know about this situation that 2 of their drivers showed up to and somehow they can't contact the nightshift supervisor to get confirmation. Several days go by and finally someone from their insurance contacted me and started to take care of the issue that still isn't resolved. All in all DO NOT USE THIS SERVICE.