Drive thru experience is never good here. Every single time I go drive thru, they are either rude or they don't get my order correctly.
Last night, me and my boyfriend and his brother went drive thru and we get home to find out they missed out a part of our order, my boyfriend had to drive back just to get it and the guy knew what he was there for. My boyfriend wanted something for the mix up and all we could get was a cookie. We drove all the way back for the rest of our order and they can't at least be nice and have given us something better for messing up.
Also, I remember a while back I had an experience in drive thru with a lady, and she got the whole order wrong. I wanted to get to know her name and she didn't bother telling me. My boyfriend had to go inside to fix the order and she was arguing with him and calling him a liar.
Keep in mind, this was the manager! She said she didn't care because it was her last day. Also, another customer had the same problem with her so she sided with my boyfriend. Good thing she's no longer working there!
My experience when dining inside is somewhat better. I just wish they could be like that in drive thru!!
Last night made me and my boyfriend realized we aren't coming back, at least not to this location.
Sorry! Tired of getting a mix up or the wrong order.