Terrible service, I refrain from shopping at the one on Bloor due to consistently poor customer service. I bought a purse but it took me 20 minutes to find anyone who was willing to give me the time of day. I would go elsewhere but designer flagships aren't readily available in Toronto sometimes. This place is unbelievable, I remember when a makeup sales lady asked if I "meant to have a coffee stain on my shirt"- umm obviously not, thanks for showing me how detail oriented you are in your cattiness.
Management needs to be more careful on who they hire. They make a lot of money from each purchase on commission so it's worth their while to pay attention to people in just jeans, boots and t-shirts.