Came in for a late lunch about two months ago with my boyfriend around 3pm.. we wanted to sit outside because it was so nice out. The sign outside says "please see hostess inside for patio seating" so we step inside... not a soul to be seen besides customers at a few tables. No hostess, no one behind the bar, no server to be found, no manager, no greeting. We stood there at the entrance near the bar and waited for about 5 minutes before realizing that this must be the reason hardly anyone goes there. Besides the food being subpar, customer service seems to be at an all time low. Just before turning away and leaving a CUSTOMER yells out "you can just seat yourself" ...ahhh no, thanks though. We took our business next door to Tavern on the tracks and won't be returning.