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| - US Bank is the worst ever. I am old enough to have had several banks over the years, and still have two others. I can say without qualification that USBank is simply awful. First, I attempted to set up a new checking account online. I authorized transfer of funds from another account. My credit is over 800, so no problems there. I simply never heard back. So a week later, I went in person to open an account. That went well. The representative was very nice. About a WEEK later customer service called to let me know that my online application had been approved. Of course, it was needless then, so I declined. After all, who waits two weeks to let you GIVE them money.
Next problem, I wrote a check on one of my other accounts to deposit into this one. Bad idea. They had told me a one day hold on deposits. Turned out to be 8 days so far. The check cleared by other account seven days ago. Still, USBank has failed to make it available to me.
I could understand if the check were drawn on John Doe with the Bank of Nigeria. Instead it was drawn on my own account and was PAID eight days ago today. Thus I have been unable to use my money from the other bank and have been unable to use the deposit with USBank.
Oh, I forgot, I called customer service about this problem. A very nice lady said she would check on it and all me back within 5 minutes. That was four days ago....still no call.
USBank has zero customer service and may have claim to being the worst bank in the country. However, I have only banked with twenty banks or so, thus I cannot confirm the right to that title. RUN DON'T WALK from this institution.
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