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| - I've been here about four times now. I'll start with the cons.
They hire younger people here and it seems overstaffed for such a small location. Even with all of the employees, it takes me forever to get my food every time. For this last time in particular, many people who ordered after us received their food before us and the manager (I guess) came to our table twice to apologize without me even inquiring on the long wait. That's either good or bad, depending on how you look at it I guess.
I've tried their burger back when I was a carnivore. It was over-cooked and dry. The condiments and toppings that you pay extra for were so minimal that it didn't do anything to negate the dryness of the burger. Other people I know love their burgers, and since I can hardly even stomach looking at a dead cow on a bun, I probably am not the best judge of the beef patty.
The black bean burger was alright, although it fell apart too easily. This is common of black bean burgers, but I find the better made black bean patties to have some firmness to them. This didn't. I still stuffed my face with it though. This last visit was when I tried their BBB and it was also the time it took absolutely forever to be served, so I wonder if they mash the ingredients upon ordering? I don't know. It did seem fresh.
The prices aren't low but aren't anything to complain about either. If comparing value with quality, I would probably choose somewhere else. However, a lot of people I know love their burgers. With that being said, I really don't want to sway you readers in that regard.
The good.
It's in Rivergate, an area I enjoy. I am a fan of their fries, sweet potato fries, and fried pickles. I like their ordering system. They have it organized to where you pick your meat, toppings, condiments, etc. as you order and it's all spelled out rather fluidly. They also sell beer! I love beer! They also have an outside patio area for those beautiful days and nights when you want to eat outside and enjoy the fresh air and nice atmosphere of Rivergate, which is an often very busy but still manages to be laid-back. Sometimes there is live music.
I have yet to try their veggie burger and I do plan on coming back. My girlfriend likes it, and it's hard to find a decent veggie burger in the area, or rather, it's hard to find any veggie burger in the area. I was never a fan of their meat, and since the black bean burger was ok, I would say that it's exactly what three stars say; A-OK.
Bottom line... the location is top notch, the food is ok, the service can be slow, the management is polite, and the prices are average. And they have beer.
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