My experience getting my lip fillers my first time I'd say was a very good experience, I loved my lips I got 1 syringe. Of course you have to book an appointment, for first timers you get $50 off so I payed $350 and original price is $400. If you recommend someone this place you get $50 off your second visit. After the receptionist checks you in you wait in the waiting room for a couple minutes then they send you to a small open living room space to lay down relax until another girl comes and puts lip numbing cream and then you wait another 45-1hr. Then they come and take off the numbing cream and you wait until Melanie comes and she takes you to a room and the room was super cute there was a small table with a jar full of coulorpop lipsticks/glosses for you to put on after. I don't remember if she gave me a book to look at or not. Melanie was sweet but after I complimented her lips she said thanks like she's been complemented a million times almost annoyed? Unless I misunderstood her wrong lol. But the results were beautiful and I loved my lips! Didn't take that long, maybe a good 15min or so I'd say. I'm defiantly going back to get another filler! Thanks Melanie!