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  • I don't usually post reviews on yelp but I feel so strongly against this facility I felt I needed to share. When I arrived for my new patient annual I waited almost 2 hours before I was seen then I didn't even see Dr. Gerace but instead a different doctor. This would have been fine but I should have been told this before arriving. I wasn't told beforehand to fast even though I asked when I made the appointment and they said no so I had to come back a different day to do blood work. When my blood work came in they called and insisted I come in to hear results and would tell me nothing over the phone. When I came in for my 3rd appointment, I had to wait almost 2 hours again for the doctor to tell me that just one of my levels was high. She requested I come back in another day for additional blood work. So I complied and came in for my 4th appointment to give blood. I was told by the doctor that she would give these results over the phone so that I didn't have to come in for a 5th time and because I was anxious about results. However, this was a lie! They called telling me the results were in and asked when I could come in. I told them the doctor said she would call with results so they left her a message. She never called. Finally after I called 3-4 times requesting results and refusing to come in the doctor called to tell me the levels were all normal. But maybe I should schedule ANOTHER appointment in a month to be sure. She didn't seem to care at all about the fact she was supposed to call and seemed annoyed that I wouldn't come in. This office only worries about getting you in the office as many times as possible so they can keep billing your insurance. They are not personable, the front staff is rude, the wait is terrible and all they seem to care about is getting your money. If you want to take off multiple days from work, spend $ on multiple co-pays and deal with rude people then you have found the right place!
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