I really LOVE this place for so many reasons. The milkshakes are awesome- made with hard ice cream and not soft serve BS. They also serve the best french fries I have ever eaten. And make sure to order some of their sides for dipping, bc they're made in house and are amazing (best blue cheese I've ever tasted). I always order the Zippy, it's one of the grilled cheese sandwiches (on a pita). I've also had the spiked hummus(awesome but make sure they serve it with the dark bbq sauce), the spinach pies (not so great), various salads (all very good), and the falafel (pretty good).
The service here is also great. When I lived down the street and came here once a week, one server even had my order memorized. They do get bombarded on the weekends for brunch, so plan accordingly. Another tip- make sure that as soon as you burst through the door you sign your name up (and the number of people in your party) on the clipboard that should be lying somewhere on the counter. This dictates in what order you'll get seated. I've seen some first timers get passed over for tables bc they didn't figure it out fast enough.