Soft Pretzels are a fantastic treat, anytime of the day. I have been to this location many times, and i have never had a problem. If you are having a big party call ahead and order one of their many delicious, and extremely affordable, soft pretzel offerings.
If you just want to pop in for lunch, try one of their combo meals. You can get 2 soft pretzels and a bottle of pop for $3. Totally worth, and it seems everytime I'm there they are just coming out of the oven. This leads me to believe I am either extremely lucky, or they are always fresh.
My only complaint involves the drive thru, the receptor has been broken for a very long time. It's fine if they don't believe it is worth fixing, but at least remove it. It really blights the exterior of the building.