Delicious goodness. A bargain if walking over from the Hard Rock. I don't know what kind of fake turkey meat they use for the vegetarian items but it makes me happy whether hot or cold. The Bobbie is also really good if you eat meat. It tastes like Thanksgiving in a sandwich.
Now, you may be tempted to try to finish off a 12 inch sandwich because of the slight upcharge. Just because you can finish a foot long at subway, doesn't mean you should try to do it at Capriotti.
Staff is friendly. You order at the counter but you don't pay until the sandwich is made like Subway.