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| - There are many places to buy tires in Las Vegas. But in my experience there is nobody that sells tires in the way Discount Tires does. Sure you can get cheaper tires in a lot of places. But if I want the best, and I want the best SERVICE to back it up, this is where I go to get it. Case in point: I bought Michelin tires for my car at this location in Sept 2011. On a recent road trip to the Midwest my rear tires started showing heavy wear, by the time I got back to Vegas they were like racing slicks. I took my car to this Discount Tire location to have them take a look.
I arrived at 7:45 a.m., 15 min before they technically opened. I was greeted promptly before I even made it to the door. The computer system wasn't up yet, they worked around it. When they realized the tires had barely 15,000 mi on a 65,000 mi rated tire they started looking into how to make adjustments. With the computers still not up they called other stores to use their computers. Long story short they bent over backwards, did a price adjustment and I got two brand new Michelin replacements for under $150.00. And they did this with no attitude and a genuine concern to fix the problem.
They even went so far as to call the Goodyear shop a couple of blocks down on Sunset to ask about what could have caused the premature wear. They also referred me to this shop as this Discount Tire location does NOT have any means of doing alignments. Long story short they went above and beyond to help me. And in the process they checked my front tires out, adjusted the air pressure, and had me on my way in under 40 min from start to finish.
When I need tires I admit I comparison shop. I look at Sams, Big O, and other places and I keep coming back to Discount. They just treat me right. 5 stars - earned by service with a smile, good value, and quality products that they stand behind.
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