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  • I never have very high hopes concerning any restaurant on State St - or near it for that matter - these days. Not too be too general, but the main clientele tend to be college students so I feel management and waitstaff for most of these establishments feel they can either be lax, or just forget common courtesy. Anyways to get back to the subject, I went in for lunch one afternoon with a friend. We were seated promptly in a sticky booth - it was at least 10 minutes before the server came to get our drink order (we just wanted water and the bus person didn't even bring that) We then waited another 5 minuets and our orders were taken. The waitress was relatively polite but failed to mention that the salad I ordered would come with the meal and not before. After ordering, we settled in for a quiet chat about the week thinking all would be calm. Not so. Just as we began our conversation, a management figure came over next to our table (in shorts and sandals no less) and started verbally castigating an employee in front of us for telling the people sitting behind us that the soda gun wasn't presently functional. Apparently the C02 was off or some nonsense that should have been checked by the opening manager (I'm assuming it was the same guy because it was only 11ish) He then turned to another server and grabbed the soda gun from her hand (in a very forceful manner) and said "You don't know what the hell you are doing" and tried to make the thing work himself. It took this extremely bright individual about 8 minutes to realize that the C02 was the issue and that he had to change something or turn something on. He then began berating the forst server again in front of the people sitting behind us. I got the impression that he must have been family or friends with them because he even sat down in the booth with them at one point. 30 minutes later, the food came; my companion's looking dried due to sitting under a lamp for 10 minutes. My steak sandwich was very poorly made and tasted like old mutton shaved off a half dead sheep - I hardly ate any of it. My companion's burger was extremely dry and his fries were all burnt. All in all? I'm NEVER going back. Over priced burned food and a rude and unprofessional manager makes this place my least favorite spot to spend my money on earth - seriously I'd rather frequent a Hardees than deal with that travesty again.
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