I've had my volkswagen for almost 2 years.. All I can say is everyone I have dealt with at this delearship, from the beginning (Dan) and at every service I needed ( Bob, Christian, Monique) have all made my experience stress free. They know what real customer service means. No hassle. You tell them what you need they will help you in the best possible way they can. Today my battery went dead, I had no appointment. My car was serviced as quickly as they can. Then I realized I've been coming here for 2 years almost and have always received excellent customer service. Kudos to people working at this delearship! Keep it up and you will always have loyal customers!