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  • Started using these folks one year ago. We subscribed to service every three weeks. As anyone who has ever had a housekeeper would know, they broke the normal items. This is to be expected and will happen. Yes, they broke a few items and dented some drywall and bullnose corners. How do I know the damage was from the housekeepers? Glad you asked. Brand new, new construction home with just two adults in the house. I assure you, I didn't bang a mop bucket into my own wall as I hire these guys to have a mop bucket. :) We paid the $85 via credit card on every visit, so we never slow paid. So for the first several months all was normal - a ding here, broken Oaxaca pieces there but a fair job of cleaning. Nothing impressive, nothing awful.....Tides begin to turn...Darn toothpaste reside still on faucet after two cleanings. Brought this to the attention of the manager - I did not ask for a re-clean or any concession. Just don't break my stuff I asked. Here comes the petty stuff...So I ask to have the refrigerator cleaned - just once in nearly a year. Manger says that is an extra $25 or $40. Petty but I paid. We missed an interval so we had to pay something like $125 as a re-start - I found this to be petty...But we paid. M assistant missed being here for a cleaning, BOOM $40 "lockout" charge. Petty but paid. Camel's back breaking....Requested to have our clean moved with 23 hours notice (yes 23)....POW $25 charge...Did I pay? I fired 'em. Anyone know a decent housekeeper? Message me, please!
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