| rev:text
| - My daughter was in a similar position as Christine K. She traded a car in for a truck here and things would have went really smooth if what happened next not happened, I would have given them 5 stars. The truck is in fairly good shape, she had it inspected and some repairs were completed under warranty. Same issue, the paperwork was wrong and she had to meet her to sign new paperwork, yada, yada...There's still some small repairs needed but it was strange a month went by and she had not received the plates. That should have been another red flag because a few days later, the vehicle was impounded by the dealership because they could not get the financing. I'm guessing for some of the same reasons as below. So, because they screwed up they left her, a single mom, stranded, with two children, no transportation and almost getting fired from work for missing days when they took the truck. There was no warning, no phone call to say hey, we're not able to get you financed, she tried calling and no one would return calls. We would have gladly brought the truck back if they would agree to give her car back, but the owner is very stubborn and would not do that. Instead, he continued to stall her saying financing will be finalized tomorrow. Tomorrow comes and still, we'll have it done tomorrow. She went down to the dealership the first day and they told her she could get her car seat and some personal stuff from the truck. After 10 minutes and waiting outside with her family, in the heat she went back inside and everyone was just sitting around at their desk doing absolutely nothing.
These guys are masters at stall tactics and she finally got the truck back with a 2yr power train warranty. I'm suspecting this is what the bank had a problem with. However, they also promised that the payments would be lower than the original contract and the payments are $50 higher!!! They also did not give her a new temporary plate. So, she's now driving around with an expired temp plate. Guess who's getting the bill if she gets a ticket?
Granted, she said the sales people were really nice and wanted to do the right thing by null and voiding the deal and giving her car back, but the owner just would not relent. I'm guessing because what happened may not be legal? Their web site also says, "We approve everybody!" But that doesn't excuse the fact that what they did was wrong. There was no integrity in this deal and they did not do the right thing, innocent people paid the price.
I need a car myself and was thinking of going there, but no way now
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