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  • Dealing with Elite Music Academy has been a disappointment to put it mildly. I took my son for a trial lesson as I had read glowing reviews of this school over the internet. The administration is completely unprofessional as I was booked in the wrong time slot multiple times over email and finally when we showed for the lesson, I had to email to query on the whereabouts of the teacher- who had no idea that my son was scheduled for a lesson. I had to wait an additional hour with my son for a free time slot. If you value your time, I suggest that you look elsewhere. If you are sent to their woodbine location, N.B that there is no 'front desk' to welcome you or to provide you additional information. You are greeted to an open space with a few chairs on the left of the room. I was not even sure if I was at the right place. Also, our 1/2 hour trial lesson was only twenty minutes. Since this experience, I will inform prospective lesson seekers that there are other schools that offer FREE trial lessons. This was definitely not worth the $20. I will add that I was offered three free lessons to make up for this experience. This may sound generous; however I do value my time and I would have considered the offer if there was an alternative teacher so that both teacher and student could get off on the right start. They did not have any alternative teacher. It is also my understanding that my experience is not unique but one that is characteristic of this organization- while waiting, I had the opportunity to speak with other parents who told me that the administration is disorganized, but they return because they are happy with the teachers.
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