Really cant believe the stupidity of the caliber of employees, 4 different Carls Jr. Managers from 2 stores. First store place order...order was discovered to be wrong NOT only the wrong burger, but absolutely plain several mins later after I left was on HWY....another Carls Jr. store on the way home I stop tell them the problem. NOW SAME OWNERS OF THESE LOCATIONS...I ASKED FIRST QUESTION... the store asst. managers both tell me NO they cant replace the burger from both stores...I have witnesses (a friend and 6 customers, 1 of whom left once she heard what was going on).....It gets better they both say they cant give away free food....and they dont want to get in trouble for it....MEANWHILE IM HEATED AND LAUGHING FROM THE STUPIDITY......Its was listen I paid for this shit $8.17 to be exact...your not giving me anything for free...Im looking for what I paid for...Meanwhile Now the Managers of each store is involved on phone and THEY REFUSED.......WTF REALLY IS WRONG WITH YOUNG PEOPLE THESE DAYS...IS OUR YOUNGER GENERATION OF KIDS REALLY THIS DUMB!! To FINISH I will be calling Corporate on both stores, the BBB, and emailing sites all over the internet.