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http://www.openvoc.eu/poi#funnyReviews
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  • After many years of happy relationship here, we noticed changes which were not positive.Continued to be hopeful and tried to stay firm to their own previous notes as to style and length of coat, etc., but also noticed injury which had to be treated at the vet's, ears were left inflamed and dirty, nails not clipped, belly skin still dirty. They seem to have lost many of their experienced groomers and I think they just collected the regular money while they let students do the work unsupervised, which was not good. The injury needed to be treated while she was under anesthesia, then needed to be watched while healing, so I did describe the problem and asked for caution at that site. Next time I called, they declined to accept her any longer. I asked to speak to the owner, whom I had known since the beginning, but the "manager" whom I had never before encountered, said it was her call. I was told that I complained constantly and couldn't be satisfied, also that they didn't like what I said the previous visit (about the repeated injury and stitches needing to be avoided).The dog must have had a further bad experience there the last couple of times anyway, because she was no longer the easy task and is still being very testy. Glad there's plenty of competition. A year ago I wouldn't have dreamed of going elsewhere. Live and learn. Can't recommend ever again.
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