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| - The people here are 5-star, the facilities are 2-star.
My massage therapist is just the best. She is so professional and kind, and that knowledge and compassion are conveyed by her touch. She doesn't do the same thing every time, and because I try to come as often as possible, I appreciate the switch-up.
Every person in reception is really friendly. I left my phone there before, and they held it for me until I could get there.
My only criticism is with the facility. At first I tried to ignore these things because the massage is great. It seriously can't be beat, especially when you factor in the price. However, the therapy rooms smell bad (musty carpet), the sheets are scratchy, and the tables are not comfortable at all. The lotion they use is also a little suspect. I'm not crazy about the way it feels or smells. There are no extras or perks, and that's fine. I appreciate that a business model like this exists: a place where people can get regular, affordable massages and facials. But a few scented candles and some hot towels would really kick it up a notch.
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