Everything was exactly as expected when I arrived. The place was pretty dead when I visited however (I assume because of the incoming blizzard). I did not experience any of the issues the previous yelpers experienced. The music was at a perfect volume, the cashier was extremely polite, and my food came out perfect! I would not hesitate to stop here if I'm ever in Pittsburgh again and I wouldn't be afraid to recommend it to someone else. Keep at it Panera!