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  • We had an unfortunate experience with our last groomer. We were extremely nervous for our toy poodle to be groomed again. I asked everyone I knew for recommendations and did my due diligence prior to booking an appointment with Pawsitively Purrfect. I literally couldn't find anything negative about them and now I see why! Jessica was so professional, organized and kind. I told her that we would be celebrating our toy poodles 2nd Birthday and she was able to schedule us for the day before her party. We were concerned with how she would handle grooming again. Prior to her appointment I received appointment confirmations via text and email. Jessica arrived on time, was gentle and friendly. She spent time allowing Chloe to get acquainted and made me feel really comfortable as well. Chloe was so excited to meet her. I was asked questions regarding my grooming preferences and struggled to communicate them to her. I anxiously awaited and peeked out the window occasionally. I frantically worried that I didn't explain something properly and Chloe would look a mess for her party. I was shocked when Chloe and Jessica rang the doorbell only after an hour. Chloe pranced into the house and looked PERFECT! More importantly, she didn't show a single sign of stress. Jessica set her down and she ran off to get a toy and brought it back like nothing ever happened. I absolutely could not have been any more satisfied with the entire experience. It is so convenient, I love the peace of mind knowing that she is right outside my door and it is so much easier on her. Grooming previously took 3 hours, by the time I picked her up she was stressed, anxious and absolutely desperate to potty. I also thought it was so thoughtful that they returned Chloe with a really cute flower collar instead of the dreaded bows. She even remembered it was her birthday and brought me a birthday bandana too in case I didn't have anything for her to wear to her party. Thank you Pawsitively Purrfect for easing my fears and taking such great care of my furbaby!
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