i went here solely based on yelp reviews and i'm so glad i did! i called that day and booked an appointment with cynthia for a cut and protein treatment. they were super nice on the phone and even emailed me a confirmation. cynthia was great- she took in account everything i wanted and only cut my damaged ends and layered my hair dry to save length. the protein treatment made my uber dry hair feel great and i've gotten a ton of compliments. i've already booked an appointment for a color- the salon itself is moving but it was really relaxed and everyone that worked there was super nice!