Walked in with no reservation, a little before 7pm, on a Saturday, with no wait. Word has it that there's hours of waiting at the downtown location. I personally will never wait an hour or more, for any restaurant. Anyhoo, service was good, pizza was good, antipasto app was great. As a NY'er, I wouldn't crave this pizza, but it's fresh, local ingredients are noted. We'll return to try out other menu items.