This was my first year ever filing taxes. I was nervous to go to my appointment especially since I went alone. My tax professional, Susan, was a great help. She made me feel really welcome and assured me that everything was going to be okay. She had a very kind attitude as well and did very careful work. She explained the entire process and all of the details to me and helped answer all of the questions that I had. She was even able to get me a tax return which was great, because I was not expecting one at all since I only have a part-time job! That was exciting. The entire price of my visit/filing was about $100. The only thing I could complain about this visit/location would be that the wait time was a bit excessive. My appointment was set for 5:30 pm (although I did arrive 1-2 minutes late) yet I was not seen by Susan until almost 6 pm. There was no one else in the waiting room besides myself, which is why I found it so odd. However, the actual appointment itself when I was with Susan only took about an hour, which wasn't too bad. I think I will come back again next year despite that, because H&R Block really made me feel stress-free about my tax filing. Thanks Susan.