I have been meaning to write a review for awhile now but always want to give businesses a break, not this time. This branch always has a slow service. The staff always seems to be lost and often messed up my order. It feels like a chaos every time i come here for that reason. Cashier sometimes take order then in the middle she decided not to and just makes the order, leaving a huge line up. I saw that happened twice. I often have to repeat my order because when I say I am allergic to raw tomatoes, it still appears in my take out order. I leave in the area for years now, even though this is the closest cafe to me, I rather take a 5 min walk to Yonge street just to get coffee because it is always a waste of time to come here. Oh by the way, I am still waiting for my americano while i write this review, I realized that the cashier forgot to take my name....so I have to check now.