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  • On my way to the office I decided to stop in to see what they had to offer. I was excited because I'm a super fan of any new health conscious eating establishment. Being a vegetarian has definitely limited my options over the year and I long for variety! It was lunch time and it was a mad house. I ordered a kale Caesar to go. I must've waited at least 20 min for such a simple item, but again it was lunch time so I was patient. When I finally arrived at my office, which was about 15 min from there, I realized there was no dressing on my salad. Imagine the mini food melt down I was having after that wait! I immediately called fuming and the manager did a fabulous job of taming my rage level. He asked if he could send someone to my office with the right salad because he didn't want to ruin my lunch. He also asked if I wanted an add on like veggie chicken on the house. How could I be mad? They arrived in less than 20 min with the order and extra dressing. Now that's how to handle a crappy situation and keep em coming back! The salad was good but the Customer service was great :)
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