Just moved from L.A. with my dog and 2 cats and needed a few days to get settled before bringing the gang home. My dog is accustomed to being boarded but it was a new experience for my cats. It is one of the nicest kennels I've seen and the staff is very attentive. I literally just arrived from L.A. and couldn't find my cats shot records in the handful of docs I brought with me at check in. No problem, they called my vet and had them faxed over without a hold up. I asked them to let my dog have some time to acclimate that day after all the travel and not having her partner in crime, my 18 mo. old German Shepard who was left with family. The next day I got a call that they eased her into the group play and she was having a ball. I'll be working near by and intend on bringing my dog by for day camp at least a couple of days a week.