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About: http://data.yelp.com/Review/id/SmVAbm7wl_Wzte-u76ylzg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-10-14 00:00:00 (xsd:dateTime)
itemReviewed	Yellow Cab
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	I have experienced the unreliability and unprofessional attitude of this company on multiple occasions myself, but this review is based on an experience a friend of mine had this past weekend. We had a get-together at a friend's house in Edgewood and this friend got a ride from someone from Monroeville to Edgewood at the beginning of the evening. Since she knew in advance that she would not have a ride home and since she wanted to be able to drink some wine while she was there, she called Yellow Cab as soon as she arrived in Edgewood, to arrange a pick up, about 4 HOURS IN ADVANCE of when she would need to leave. The dispatcher LAUGHED at her when she said she wanted to go from Edgewood to Monroeville, and claimed they couldn't find the Edgewood house on their map (even though this house has been on the map for 40 years!) I can Google this address and find it on a map and find it on a GPS. THEY HAVE NO EXCUSE. She wasted nearly 30 minutes on the phone with them, trying to convince them to come pick her up. She phoned back later, hoping to get a better dispatcher on the phone, and the same thing happened all over again, except that, at the end of the conversation, they said "Yeah, we probably won't make it out there to get you." This behavior by Yellow Cab is INEXCUSABLE. Unprofessional, lazy, and extremely short-sighted. This is exactly how you lose any chance of customer loyalty. I told my friend I suspected that they didn't want to take any cabs away from the Consol Center, which was hosting a Pearl Jam concert that night. Way to encourage drunk-driving, Yellow Cab. Fortunately, in the end, we were able to procure a ride home for our friend, but that person had to go 30 miles out of her way to take her. Long story short, do what other Pittsburghers do and don't rely on a Yellow Cab Taxi to give you a ride anywhere. If you're lucky enough to be downtown near a taxi stand, you might be in good shape, but NEVER assume you will be able to phone them and get a ride. I've seen them fail in this way too many times, and this last time was the last straw. What we need in Pittsburgh, is more taxi companies and more competition for Yellow Cab. Maybe then they'll get their act together.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Stephanie

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