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  • Isn't a hospital supposed to be good for one's health? Shouldn't it follow that food prepared and sold inside that same hospital to employees and visitors should also be good for their health? If only that were so. Rows of drink machines line the edges of this sprawling area. Full sugar carbonated drinks abound, full sugar iced teas, a few carbonated diet sodas, a smattering of waters, and NO diet iced tea? There's a table where baskets of gluten free cookies and cakes should be...SHOULD be. Several days in a row the baskets were empty, finally I enquired when the next delivery would be. "Oh! We keep those frozen in the back!" Doesn't anyone check the stock? Yeah, I'm talking about healthy and then complain about there being no cookies. There's nothing else edible to be had if gluten is a problem for you. Out of necessity, many meals have been made lately of a banana and a GF cookie (WHEN one could be found). Ya gotta do what ya gotta do. UPMC Passavant has an excellent assortment of healthy gluten free items. They even have gluten free pizzas baked to order. They have baked potatoes with gf toppings, gluten free snacks and GOOD and healthy freshly made food both regular and GF and that hasn't sat on a steam table for hours. The point here is that if one UPMC hospital can do it right, the other can. It's not just a gluten free issue. With the size of this place and the staff they have, certainly better methods can be put into place to ensure pizza slices are fresh or made to order, that French fries don't sit in steam table trays until flaccid, that gluten free breads or buns are available at the deli area. How about supervision and quality control to be sure items are replaced as needed, that items don't sit too long, that a balance of sugar free drinks is available. Come on UPMC Presbyterian Cafeteria...you can do better. You have one of the top facilities in the country with the top doctors and nurses. Surely your cafeteria could step up its game to feed that stellar staff the way they should be, to feed guests going through stressful times in a way that doesn't force them out the hospital to find edible food. Maybe Passavant could guide you through a revamp. It's desperately needed.
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