Terrible answering service. Would not recommend. We used them for a few months and after numerous mistakes, outages, calling the wrong provider, wrong numbers etc. we tried to discontinue service. They would not let us out of our contract as they said that we had to allow them time to fix each error and the fact that we kept having issues was not reason enough to cancel. The same issue had to happen repeatedly and be documented to get out of our contract (this was also aggravating as none of our called in complaints were documented). They also overcharge significantly compared to the last company we used!