Our experience with Little Friends has been outstanding thus far. We've been using Little Friends for the past 6 months and we've had about 7-8 sitting experiences. We have 2 cats, one requiring shots for diabetes and overnight stays. Little Friends has provided 2 excellent sitters who take care of everything. The communications from the company via phone, email, and text is excellent. We're able to line up appointments online, which are confirmed quickly. Payments are set up via credit card (also easy). Our favorite feature is the sitter will communicate with you via text while you're away, and they leave a detailed log of what they did while you were gone. Excellent service my wife and I would recommend to anyone with pets. We plan to continue using them well into the future.