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  • I saw the sign of "Quality the first time" in their window so I had high hopes for my wife's car repair. After a couple of weeks between Geico and Caliber blaming each other, we got the call to pick it up. It had blemishes that needed to be buffed out. They were nice and asked if she could come back the next day and pick it up. She did. When I got home, we examined the hood and found over 50 bubbles, blemishes, specs within the clear coat. She called back and they said they would correct it and provide a rental. They did. A few days later she picked it up and their original friendliness had now subsided and basically couldn't get her out fast enough. Definitely not quality the first time. The end result is still not stellar but just not worth the hassle to deal with it. Yes, the provided a rental but they fail to grasp the level of interuption and hassle this imposes on the customer. Based upon other comments, possibly this was an anomaly but I cannot recommend this place. There are just too many options out there to endure this experience.
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