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  • The bare minimum of customer service could have altered this review and our future patronage but alas none was forthcoming. The first two times we ate here we had excellent fish & chips and went in last night looking to repeat the experience. The menu has been pared down to mainly "Italian" choices. Appetisers were slow to come - we were told there was a large party in the back after we asked, otherwise no explanation would have been proffered. When they arrived they were cold so we sent them back and said we'd wait for our mains. And wait we did. When they finally arrived they were fine, nothing to rave about and were delivered without any apology for the wait. Friends of ours who ate here last week had almost the exact experience. A few insincere words of acknowledgment that all wasn't as it should have been would have gone a long way. When we asked for our bill the server said "I took the mushrooms off" and plonked it down. I would have stiffed her if I'd had exact change.
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