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| - 0 STARS!!!
This was THE worst experience I have ever had apartment hunting. I hope people are reading this, more important, I hope the person in charge on Jennifer is reading this. First called on Saturday and spoke to Jennifer, asking to come and look at apartments, she said they stop showing at 5:30. I was viewing some other apartments near by and called again at 5:15, Jennifer picked up, told her I'm 5 minutes away and want to come view the apartment. She said "oh we spoke earlier, I thought you'd be here hours ago! We stop showing at 5:30". Again I told her I'm a few minutes away, she kept repeating herself and saying maybe you can come tomorrow or during the week... she was rude and I felt like she did not want to show any apartments. If that is how future residents are treated - how are current residents who are stuck with the lease anyways being treated? Don't want to know. On the next day, I was viewing some apartments right by Solana, so decided to pop by. Again Jennifer was there. There was a family waiting just before me, and they went in and out after two minutes (they said they waited a long time before coming in her office). I did not understand why they left so quickly after waiting so long. Once I walked in her office, I did. We sat down, we talked briefly on the floor plans and pricing- told her it was bit much for what I had in mind, but am interested and I asked what specials they have - first tho g she did? Pull out a sheet with other apartments that are cheaper and told me to go look there. Told her I'm not interested and asked again what specials do they have. - she gave me the 'special they had that day' - which made the price work and I asked to view the apartment. Then again she spoke about the other apartments (god, who hired you?). Then I told her the price works for me with the special, and I want to see the apartment (we already viewed the floor plans when we came). Then she pulls out a sheet with the floor plan (r u kidding me?) and said here is the model.. I told her again I want to go and view the apartment not the floor plan, I cannot sign a lease without viewing it. She started arguing out of nowhere and said you wanted to see the plan!!!! I told her ok, I want to go and see the apartment, and she said (and I'm quoting) "here is the model". I couldn't take it anymore and told her enough is enough, you are very rude. She said "you too, byyeeeeeeeee" just like that. Then I understood the people before me did not see an apt as well. Either she is LAZY, or she does not want to work- that is not how you treat potential residents. I hope she gets fired!! There are a lot of beautiful apartments in the area, same price range, with better services!!
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