I've been coming to polish me pretty for about a year now! I usually have an appointment already set up but when I don't they are always honest about the wait time and i love that about them! My nail tech is always Lynn she's amazing I totally recommend her! If I'm ever running late I call and let them know because just like we don't like waiting on them they don't like waiting on us! The 2 1 star reviews, I was there that day and those ladies were 35 minutes late, so unfair to the nail techs who were waiting for them to show up! Love polish me pretty and I highly recommend them!