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  • This review has nothing to do with the food or our server. It is all about the front of the house and the manager. Before I left the house with my family to go to the restaurant, I checked No Wait and the wait was 4-14 minutes for a party of 4. We live 10 minutes from the place so I decided to go "in line". I received the text confirmation at 7:21 that I was in line. We arrived at the restaurant 10 minutes later. I checked in at the hostess and she could not find us on No Wait. I should her the text confirmation and her response was "Sorry, we sometimes lose connection to No Wait because of our WiFi connection and I will add you to the list." She also said that she will have the manager talk to us. Now, we are in line behind 6 other parties. I watched as those parties were seated and now it is 7:50 pm. The wait says that we are next in line and there are at least 10 open tables. I went to the hostess stand and she was busy helping out a take out order or something. Finally at 8 pm, I asked a server for the manager. The manager came out a couple of minutes later and I explained the situation since the hostess never went to the manager in the first place. The manager apologized and then sat us at one of the now 15 open tables. She did not offer to compensate us for having to wait an extra 30 minutes. Very disappointed in how this was handled. I guess that I needed to demand to see the manager right away instead of trusting that it will all work out.
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