fake, deceptive, pushy, rude, demeaning, worst possible buying experience i've ever had! what else can i say. ...do not see rene kyl! you will be sorry you ever did. she lied to get me in, lied the entire time we were there, was rude, unthoughtful and well....just plain stupid. she didn't even offer us a bottle of water and we sat there for hours and hours!!! i don't think an intelligent word came out of her mouth. she was probably the fakest woman i have ever met. but you could see her bitterness and deceit clearly in each eye. we could see straight through this woman's fake demeanor. she pretended to be nice, but i have never in my life met a more deceptive and unintelligent woman. all of the promises she made over the phone were lies. shame on you camelback vw. i bought at chapman! go there!!!