I've been going to Prestige Nails for years. Since it's come under new management, Ellen and her team, have really done a great job at putting the customer first. If I ever have had a concern... all I've had to do was let the manager, Ellen, know. She's taken care of me every time. I've also seen her go above an beyond for other customers to make them comfortable. She's even referred me to another competing salon for a facial. That's service!
The staff is friendly, clean, and skilled. The massages are the longest and most relaxing massages I've ever received during a pedicure service. I have no plans to ever go anywhere else and I tell all of my friends to stop here if they're in the area!
I read some of the poor reviews and have to wonder if the disgruntled customer took the time to voice their concerns to the manager before taking to the Internet. It's amazing what voicing our concerns can do. Not only to help resolve a specific situation, but to guide employees in situations going forward.