We have enjoyed barbeque many times here, but yesterday we had a whole smoked turkey.. We were to heat it for an hour. At the end of the hour it was still cold and when thighs were pulled away, it was not close to done! We have smoked meats for years and know that it can have a pink tinge - this was raw, red, juicy, not shredding meat and just disgusting! We had to take it apart and put the pieces in the oven to cook it fully. - and then it was dry. Needless to say, our Thanksgiving was delayed and the fine art of getting everything ready at once was thrown off. I can't imagine how they could send out an under cooked turkey!!! I hope others didn't have this problem and that no one was sick from eating under cooked turkey! I hope our wonderful hosts get most of their money back for this fiasco!!